Shipping & delivery

Where we deliver

We deliver to serviceable PIN codes across India through courier partners. If your PIN code can't be served, checkout will tell you before you pay.

Shipping charges

Shipping is calculated at checkout from your delivery PIN code and the size and weight of your order. Any free-shipping offer that applies is shown in your cart.

When your order ships

• Ready-stock items: usually dispatched in 2–4 working days.
• Custom items (your artwork): made to order — production takes 5–10 working days after you approve the proof, then the order is dispatched.
• Bulk and corporate orders: timelines are agreed in your quote.

Transit time after dispatch depends on the courier and your location. Delivery estimates are estimates, not guarantees.

Tracking

When your order is dispatched we email you the courier name and tracking number. Logged-in customers can also see tracking in My account.

Damaged or missing parcels

If your parcel arrives damaged or something is missing, email store@madmonk.co within 7 days of delivery with your order number and photos, and we'll make it right.